Can we uninstall and reinstall without losing files?

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moriturimax
Posts:27
Joined:Thu Jul 06, 2017 8:22 pm
Can we uninstall and reinstall without losing files?

Post by moriturimax » Fri Dec 01, 2017 11:16 am

Not a big bug, but the brush palette is corrupted (appearance only it seems). Can we delte and reinstall Paintstorm without losing our saved files, IE iTunes saved files will they reappear normally when I select open file from iTunes if I reinstall Paintstorm?
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support
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Re: Can we uninstall and reinstall without losing files?

Post by support » Mon Dec 04, 2017 8:06 am

If you delete Paintstorm - iTunes folder will be lost, but if you install it as an update - all will be saved. But I think you can just reset all brushes if you have issues with brushes library
moriturimax
Posts:27
Joined:Thu Jul 06, 2017 8:22 pm

Re: Can we uninstall and reinstall without losing files?

Post by moriturimax » Mon Dec 18, 2017 12:26 am

Tried resetting, next day brush images were messed up again.. also when setting resolution, the retina entry has garbage in the description line you pick to set image resolution.
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