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Half of the picture opens empty

Posted: Tue May 02, 2017 9:16 am
by Archip
I have a PSD file I tweak with PSS. When I open it again in Photoshop, half of the picture opens empty. I thought it might be the big size of the file, so I cropped the missing half part in PSS and saved in another file. All that still opens empty. I have made sure there are layers in the file. Does not make any difference. I can see the full picture in Photoshops preview when I try to open but when opened, half of it misses. Funnily if I open it again in PSS, everything is in there. Bit frustrating, I have to say.

Re: Half of the picture opens empty

Posted: Wed May 03, 2017 1:29 pm
by support
Please, can you send us this file for a testing? (send it to the info@paintstormstudio.com)

Re: Half of the picture opens empty

Posted: Thu May 04, 2017 6:49 am
by Archip
Just sent through WeTransfer.