Page 1 of 1

Error opening PSD

Posted: Fri Nov 25, 2016 7:05 am
by Palle
I'm getting an error message: Error opening psd - init. See details in documents/paintstorm studio/logs/

The log reads:

WinProc:
loadPicture
loadPsdFormat 1 2 3
_layer::init

mousex=62
mousey=56
WindowWidth=1920
WindowHeight=1079
CB=232
tool=4
maintool=14
mbuttondown=0

irf infinitytool=0
irf tooloptions=0
irf somemenu=0
irf curidw=7
irf aw=7
irf curbrprev=0
irf cursheetgroup=0
irf brform_activeitem=0
irf brushesactivegroup=12

brush bristle=0
brush brmode=1
brush mask=0
brush texture=0

CL=0
cd=2
ctrlz_num=0
ctrlz_size=60
numOflayers=1
docWidth=2600
docHeight=1463
docPutx1=0
docPuty1=0
docPutx2=2600
docPuty2=1463

cm=0
curp=0
numofp=0


I have version control and two files, older one that works and newest that doesn't. They are around 30 mb each. Could I sent them and you could fix the problem? Or is this only on my end?

Re: Error opening PSD

Posted: Sat Dec 03, 2016 9:33 am
by support
Yes, can you send us this PSD for testing, send it to info@paintstormstudio.com

Re: Error opening PSD

Posted: Mon Dec 05, 2016 8:56 am
by Palle
Thanks for solving it. If anyone is interested the problem was the maxium layer limit of 300. Once you go over that you can't open the file anymore in Paintstorm. You can try to open it in another software and remove/merge some of the layers. Should fix it.

Re: Error opening PSD

Posted: Sun Jul 16, 2017 10:20 pm
by MauPatatas
Hello, where exactly did you find the layer limit option to solve this? I'm having the exact same problem right now.