Page 1 of 1

Painstorm v2.30 won't launch

Posted: Sun Sep 16, 2018 5:20 pm
by choptider
Hello,

I install the last version "PaintstormSetup_v2.30_x64.exe"

and I put "administrator right to the program,
I allow Bitdefender to let the program go to internet
but the problems remains:

When I launch the program here are the problem popup windows showing:

Can not deleted folder at:
C:\Users\0\Documents\Paintstrm Studio\Colors/Cmask

Click OK

Error
Error create Color Cmask folder

Click OK

Can not deleted folder at:
C:\Users\0\Documents\Paintstrm Studio\Colors/Presets

Click OK

Error
Error create Color Presets folder

Click OK

Than the grey windos of painstorm open and the following error popup:

Error save file
C:\Users\0\Documents\Paintstrm Studio\Brush/Textures/Patterns/Targets.png

Click OK

Than Paintstorm stop fonctionning...

and close


What can I do?

Re: Painstorm v2.30 won't launch

Posted: Sat Oct 27, 2018 10:38 am
by support
1)Install 2.31
2)Try to launch as Administator