weird eraser selection behavior

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MadMinstrel
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Joined:Wed Dec 09, 2015 9:16 am
weird eraser selection behavior

Post by MadMinstrel » Tue Jun 20, 2017 1:38 pm

When I switch between brush and eraser using the E and B keys, the eraser doesn't seem to return to the last used eraser brush but to some eraser called Classic Transparency. The brush tool returns just fine.

I'm probably just blind, but how do i make the eraser tool return to the previously used eraser brush?
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support
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Re: weird eraser selection behavior

Post by support » Sat Jul 01, 2017 9:20 am

Be sure that "last eraser" is in the 2nd brush category (erasers category)
MadMinstrel
Posts:12
Joined:Wed Dec 09, 2015 9:16 am

Re: weird eraser selection behavior

Post by MadMinstrel » Wed Jul 05, 2017 8:07 am

I don't understand. It doesn't seem to matter what category the brushes are in, and besides I've deleted all the default brushes and categories. Just now I was painting happily and the eraser was working fine. Then I went looking for another brush, and after some haphazard switching around, the eraser is stuck on some other brush.

This is extremely confusing and frustrating.

Maybe there's some weird doubleclick/shift/alt/ctrl/rightclick combo I don't know about that locks or switches the default eraser?
MadMinstrel
Posts:12
Joined:Wed Dec 09, 2015 9:16 am

Re: weird eraser selection behavior

Post by MadMinstrel » Tue Jun 19, 2018 6:26 am

Bump. This problem still persists. The eraser still won't remember which eraser I picked last and stubbornly picks Simple Extend or Classic Transparency for whatever reason.

I have since reset settings to defaults, reinstalled the software multiple times - nothing helped.

Also, no reply for a whole year? That's unexpectedly bad support even for a small company.
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Re: weird eraser selection behavior

Post by support » Tue Jul 17, 2018 10:00 am

Are you sure that you are using eraser hotkey but not a "eraser toggle"?
show the screen (or better video) how your brushes organized)

If you want a quick answer - write to info@paintstormstudio.com
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